Be your clients' eyes and ears
Alert your client to changes in the business environment that can have an impact on their businesses. Demonstrate that you are abreast of key industry issues and determined to keep them informed. Fax or send them relevant newspaper articles, technical reports and industry bulletins. Even if the information you send them has little to do with current client projects, it shows that you're the consummate professional, aware of a wide range of potential problems and opportunities about which your clients need to know.
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